Search Results

You have 5 points Redeem your points for rewards and place your first order. Get Reward Get 5 points for each friend you refer Siz ve arkadaşlarınız için özel avantajlar elde edin... 1. Give your friends 5 points. 2. Get 5 points for each friend who places an order. ​ Log in to refer

Membership Agreement “NaturalisOlea.com” MEMBERSHIP AGREEMENT 1. PARTIES This agreement is signed by Naturalis Olea Gıda Kozmetik San Tic Ltd Şti, the owner of the website "naturalisolea.com". It is concluded between and the user who wants to become a member of the "naturalisolea.com" site. This "naturalisolea.com" Membership Agreement is deemed to have been established as of the moment the agreement on the "naturalisolea.com" site is approved by the user electronically. The agreement becomes effective from the moment it is approved by the User. By becoming a member of the "naturalisolea.com" site, the user accepts, declares and undertakes that he has read the entire agreement, fully understands its content and approves all its provisions. 2. SUBJECT OF THE CONTRACT 2.1. The subject of this contract is; It is to determine the services offered on the "naturalisolea.com" site, the conditions for benefiting from these services and the rights and obligations of the parties. 2.2 By accepting the terms of this agreement, the user also accepts all statements made on the site and made by "naturalisolea.com" regarding usage, membership and services. 2.3 User and Naturalis Olea Gıda Kozmetik San. Tic. Ltd. Ltd. , hereby accepts and undertakes that they will act in accordance with the terms of the contract. 3. SERVICE AND SCOPE OF SERVICE 3.1. The services to be offered on the "naturalisolea.com" site consist of providing shopping opportunities in electronic environment. 3.2.Naturalis Olea Gıda Kozmetik San. Tic. Ltd. Şti. may make changes and/or adaptations to the services of the "naturalisolea.com" site in order to enable users to perform the works and transactions defined in this agreement more effectively. Changes and/or adaptations made on the site are announced to "users" via the site. 3.3. Changes and/or adaptations made in the "services" offered by the "naturalisolea.com" site in accordance with the above paragraph are deemed to have been accepted by the "user". 4. CONDITIONS FOR USING THE SERVICE 4.1. Membership; The registration process is completed by the person who wants to become a user from the relevant section of "naturalisolea.com" by processing the personal information required to become a member of "naturalisolea.com" and by approving this agreement. You cannot have the right and authority to become a "user" as defined in this agreement until the membership process is completed. 4.2. In order to become a member of “naturalisolea.com”, you must be of legal age and comply with Article 6.5.2 of this agreement. In accordance with the article, it is necessary not to be temporarily suspended from membership or indefinitely banned from membership by the "naturalisolea.com" site. 5. RIGHTS AND OBLIGATIONS 5.1. Rights and Obligations of the User 5.1.1. "Users" are entirely responsible for the security, storage, keeping away from third party information and usage of the system access tools (username, password, etc.) used by "users" in order to benefit from the goods and services offered by the "naturalisolea.com" site. Naturalis Olea Gıda of "naturalisolea.com" website is responsible for all damages suffered or may be incurred by "users" and/or third parties due to all negligence and faults of the "users" in matters such as the security of the system access tools, their storage, keeping them away from the information of third parties and their use. Cosmetics Industry. Tic. Ltd. Ltd. has no direct or indirect liability. 5.1.2. "user", Naturalis Olea Gıda Kozmetik San. Tic. Ltd. Ltd. It will not reproduce, copy or distribute the images, texts, visual and audio images, video clips, files, databases, catalogs and lists contained within "naturalisolea.com" that may constitute an infringement on the real or personal rights and assets of and/or another third party. "naturalisolea.com" site and Naturalis Olea Gıda Kozmetik San, both with these actions and other means. Tic. Ltd. Ltd. It accepts and undertakes that it will not compete directly and/or indirectly with . 5.1.3. "Naturalis Olea Gıda Kozmetik San. Tic. Ltd. Şti. does not have any liability towards the relevant third parties. 5.2.Naturalis Olea Gıda Kozmetik San. Tic. Ltd. Rights and Obligations of Şti. 5.2.1. Naturalis Olea Gıda Kozmetik San. Tic. Ltd. Ltd. Ability to change the goods and services offered on "www.naturalisolea.com " at any time; reserves the right to deny access to and delete information and content to third parties, including "users". Naturalis Olea Gıda Kozmetik San. Tic. Ltd. Ltd. It exercises this right without any notice or prioritization. "Users", Naturalis Olea Gıda Kozmetik San. Tic. Ltd. They are obliged to fulfill the changes and/or corrections requested by Şti. If these change and/or correction requests are not fulfilled by the "users", Naturalis Olea Gıda Kozmetik San. Tic. Ltd. Ltd. can be fulfilled by. Legal and criminal liability for any damages that may arise or may arise due to users not fulfilling their requests for changes and/or corrections in a timely manner belongs entirely to the users. 5.2.2. Naturalis Olea Gıda Kozmetik San. Tic. Ltd. Ltd. It constantly checks the accuracy and currency of the information available on “naturalisolea.com”. However, despite all the efforts made, there may be a difference between the current status of the relevant information and the status on "naturalisolea.com". In cases of this and similar technical and typographical errors, Naturalis Olea Gıda Kozmetik San. Tic. Ltd. Şti. will not have any legal liability. 5.2.3 Naturalis Olea Gıda Kozmetik San. Tic. Ltd. Şti. may use the "personal user" information on "naturalisolea.com" or the "user" information regarding membership for "user" security, to fulfill its own obligations and for some statistical evaluations. They can classify and maintain on a database. 5.2.4 Naturalis Olea Gıda Kozmetik San. Tic. Ltd. Ltd. Removes messages and comments that are contrary to the operation of "naturalisolea.com", its general rules, general morality, defamatory of the site and unacceptable, at any time; It may temporarily or permanently terminate the membership of the "user" who entered these messages and comments without any notice, and may demand material or moral compensation by initiating criminal or legal proceedings against him. 6. OTHER PROVISIONS 6.1. Intellectual Property Rights 6.1.1. All elements on the "naturalisolea.com" site (including but not limited to design, text, image, html code and other codes), ("naturalisolea.com" copyrighted works) Naturalis Olea Gıda Kozmetik San Tic Ltd Şti It is used as belonging to. "Users", the goods and services on the "naturalisolea.com" site, information about the site and Naturalis Olea Gıda Kozmetik San. Tic. Ltd. Ltd. cannot resell, share, distribute, exhibit or allow others to access or use the goods and services offered on the "naturalisolea.com" site. 6.1.2. Naturalis Olea Gıda Kozmetik San. Tic. Ltd. Şti.'s "naturalisolea.com" services, "naturalisolea.com" information, "naturalisolea.com" copyrighted works, "naturalisolea.com" trademarks, "naturalisolea.com" commercial view or "naturalisolea.com" All rights regarding all assets, real and personal rights, commercial information and know-how, including all material and intellectual property rights, are reserved. 6.2. Contract Changes 6.2.1.Naturalis Olea Gıda Kozmetik San. Tic. Ltd. Ltd. It may, at its sole discretion and unilaterally, make changes and/or adaptations to this agreement at any time it deems appropriate and announce it on the site. The changed provisions of this agreement will become valid on the date they are announced, and the remaining provisions will remain in force and continue to produce their provisions and results. 6.2.2. This agreement cannot be changed by unilateral statements of the "user". 6.3. Force Majeure 6.3.1. In all cases legally considered force majeure, Naturalis Olea Gıda Kozmetik San. Tic. Ltd. Ltd. Late, incomplete, failure to perform any of its acts specified in this agreement, or failure to perform at all, will not be considered within the legal definition of failure to perform the agreement properly or at all. Due to these situations, there will be no legal liability and no claim for compensation will be made. 6.3.2. The term "force majeure" means all reasons protected by legal provisions, including, but not limited to, natural disasters, riots, war, strikes, communication problems, infrastructure and internet failures, power outages and bad weather conditions, including but not limited to famous and well-known events. unforeseen, beyond the reasonable control of the relevant party and Naturalis Olea Gıda Kozmetik San. Tic. Ltd. It will be interpreted as inevitable events that Şti. could not prevent despite showing due care. 6.4. Applicable Law Turkish Law will be applied in the implementation and interpretation of this agreement and in the management of legal relations arising within this agreement and Turkish Courts are authorized. 6.5. Termination of Contract 6.5.1. This agreement will remain in force as long as the "user" is a member of "naturalisolea.com" and will continue to have provisions and consequences between the parties, and will be deemed to have ended in case the "user"'s membership expires or his membership is temporarily or permanently suspended. 6.5.2. Naturalis Olea Gıda Kozmetik San. Tic. Ltd. Ltd. "In case the users violate this agreement, its annexes, similar rules regarding the use, membership, goods and services on the site, and especially in the cases listed below, the users may terminate the agreement unilaterally, and the "users" shall be liable to Naturalis Olea Gıda Kozmetik San. Tic. due to termination. Ltd. Şti. will be obliged to compensate for all damages suffered by: a. "Users" engage in behavior that will manipulate the operation of the site by using any method, b. The "User" transfers or makes available for use the user profile created for him/her, c. If the "User" commits acts that violate and/or threaten to violate the rights of third parties, D. "Users" make purchases on "naturalisolea.com" using credit cards and/or accounts belonging to others without their permission. "User", while fulfilling the membership procedures, benefiting from “naturalisolea.com” goods and services and performing any transaction related to the goods and services on “naturalisolea.com”, is bound by all the terms and conditions contained in this agreement, at the relevant places of “naturalisolea.com”. He accepts that he will act in accordance with the specified rules and all applicable legislation, and that he understands and approves all the terms and conditions stated above. ​ Our Distance Selling Agreement for here You can block it.

Cancellation and Refund Cancellation and Refund Conditions For the orders you place on our website, you have the right to request an exchange or refund within 10 (TEN) business days after the delivery is delivered to you. When you request a refund, you can specify your return request in the My Orders section of naturalisolea.com and send it with your invoice as a counter payment. Shipments with counter payment are accepted through Aras and Yurtiçi Kargo. When delivering your return to the cargo company, you must indicate our current title as Naturalis OLEA Gıda ve Kozmetik Sanayi ve Ticaret Limited Şirketi. Returns of products whose packages/boxes have been opened, products that have been tried on and are deformed cannot be accepted in accordance with the Distance Selling Agreement. Return Procedures: Address: Yeşilbayır Mah. Ataturk Cad. No:18 Dosemealti /ANTALYA Phone:0242 242 21 21 CONSUMER RIGHTS - WITHDRAWAL - CANCELLATION RETURN CONDITIONS GENERAL: 1. If you place an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and distance sales contract presented to you. 2. Buyers are subject to the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation (OG: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the products they purchase. 3. Shipping costs, which are the cost of product shipment, will be paid by the buyers. 4. Each purchased product is delivered to the person and/or organization at the address specified by the buyer, provided that it does not exceed the legal period of 30 days. If the product is not delivered within this period, Buyers may terminate the contract. 5. The purchased product must be delivered complete and in accordance with the qualifications specified in the order and with documents such as warranty certificate and user manual, if any. 6. If it becomes impossible to sell the purchased product, the seller must notify the buyer in writing within 3 days of learning about this situation. The total price must be returned to the Buyer within 14 days. IF THE PRICE OF THE PURCHASED PRODUCT IS NOT PAID: 7. If the Buyer does not pay for the product he purchased or cancels it in his bank records, the Seller's obligation to deliver the product ends. PURCHASES MADE WITH UNAUTHORIZED USE OF CREDIT CARD: 8. If, after the product is delivered, it is determined that the credit card with which the buyer paid has been used unfairly by unauthorized persons and the price of the product sold is not paid to the Seller by the relevant bank or financial institution, the Buyer may return the product within 3 days, the transportation cost of which will be borne by the SELLER. must be returned to the SELLER. IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNPREDICTABLE REASONS: 9. If force majeure occurs that the Seller cannot foresee and the product cannot be delivered on time, the situation is notified to the Buyer. The buyer may request cancellation of the order, replacement of the product with a similar one, or postponement of delivery until the obstacle is eliminated. If the buyer cancels the order; If the payment is made in cash, this fee will be paid in cash within 14 days from the date of cancellation. If the buyer has made the payment by credit card and cancels it, the product price will be returned to the bank within 14 days from this cancellation, but it is possible that the bank will transfer it to the buyer's account within 2-3 weeks. BUYER'S OBLIGATION TO CHECK THE PRODUCT: 10. The buyer will inspect the goods/services subject to the contract before receiving them; dents, broken, packaging torn, etc. Damaged and defective goods/services will not be received from the cargo company. The goods/services received will be deemed to be undamaged and intact. BUYER must protect the goods/services carefully after delivery. If the right of withdrawal is to be used, the goods/services should not be used. The Invoice must be returned along with the product. 12. CONTACT INFORMATION FOR THE SELLER'S RIGHT OF WITHDRAWAL NOTIFICATION: COMPANY: Naturalis OLEA Food and Cosmetics Industry and Trade Limited Company ADDRESS: Yeşilbayır Mah. Ataturk Cad. No:18 07190 Döşemealtı/ANTALYA EMAIL: info@naturalisolea.com PHONE: 05339620707 DURATION OF THE RIGHT OF WITHDRAWAL: 13. If the buyer purchases a service, this 14-day period starts from the date of signing the contract. The right of withdrawal cannot be exercised in service contracts where the performance of the service begins with the approval of the consumer before the right of withdrawal expires. 14. Expenses arising from the exercise of the right of withdrawal belong to the SELLER. 15. In order to exercise the right of withdrawal, a written notification must be made to the SELLER by registered mail, fax or e-mail within 14 (fourteen) days and the product must not have been used within the framework of the 'Products for which the Right of Withdrawal cannot be Exercised' provisions set out in this contract. USE OF THE RIGHT OF WITHDRAWAL: 16. The invoice of the product delivered to the third party or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning it. Order returns whose invoice is issued on behalf of institutions cannot be completed unless the RETURN INVOICE is issued.) 17. Return form: The products to be returned must be delivered complete and undamaged, together with their box, packaging and standard accessories, if any. RETURN CONDITIONS: 18. The SELLER is obliged to return the total price and the documents that put the BUYER in debt to the BUYER within a period of 10 days at the latest after receiving the notice of withdrawal, and to receive the goods back within 20 days. 19. If the value of the goods decreases or the return becomes impossible due to a reason arising from the BUYER's fault, the BUYER is obliged to compensate the SELLER's damages in proportion to the fault. However, the BUYER is not responsible for any changes or deteriorations that occur due to the improper use of the goods or product within the right of withdrawal period. 20. If the campaign limit amount set by the SELLER falls below due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be cancelled. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED: 21. Underwear bottoms, swimsuits and bikini bottoms, make-up materials, disposable products, goods that are prepared in line with the BUYER's request or clearly personal needs and cannot be sent back, goods that are in danger of rapid deterioration or that may expire, can be sent to the BUYER. Products that are not suitable for health and hygiene to be returned if their packaging is opened by the BUYER after delivery, products that are mixed with other products after delivery and cannot be separated due to their nature, goods related to periodicals such as newspapers and magazines, other than those provided within the scope of the subscription agreement, electronically In accordance with the Regulation, it is not possible to return instant services or intangible goods delivered to the consumer immediately, as well as audio or video recordings, books, digital content, software programs, data recording and data storage devices, computer consumables, if their packaging has been opened by the BUYER. In addition, it is not possible to exercise the right of withdrawal regarding services that started to be performed with the approval of the consumer before the right of withdrawal expires, in accordance with the Regulation. 22. Cosmetics and personal care products, underwear products, swimsuits, bikinis, books, copyable software and programs, DVDs, VCDs, CDs and cassettes and stationery consumables (toner, cartridges, ribbons, etc.) must be returned in unopened, untested packages. They must be intact and unused. DEFAULT AND LEGAL CONSEQUENCES 23. BUYER accepts, declares and undertakes that in case of default when making payment by credit card, he/she will pay interest within the framework of the credit card agreement with the cardholder bank and will be responsible to the bank. In this case, the relevant bank may take legal action; may demand the expenses and attorney's fees that may arise from the BUYER, and in any case, in case of default due to the BUYER's debt, the BUYER agrees to pay the damages and losses suffered by the SELLER due to the delayed performance of the debt.