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Imported Fixed and Volatile Aromatic Oils Vegetable oils that are brought to the country by purchasing from different countries as the oil of the plant from which they take their name because the plant grows in our country but is not processed or because the plant does not grow in our country are called imported vegetable oils. Imported Aromatic Herbal Oils Aloe Vera Oil (sold as oil in gel form.) Argan oil Avocado Oil (production has started in our country by Naturalis OLEA) Rosemary Oil (domestic production has started in our country.) Tea Tree Oil Castor Oil Jojoba Oil (production has just started in our country as a demo) Clove Oil Partridgeberry Oil Peppermint Oil (domestic production has started in our country.) Neoli Oil Eucalyptus Oil (domestic production has started in our country.) Chamomile Oil (German Chamomile) Patchouli Oil Cedarwood Oil Sandalwood Oil Tamanu Oil Ginger Oil We do not recommend IMPORTED Vegetable Oils to all our consumers in their products during the production stages, or in the purchasing stages of end consumers for direct use. The reason is that many imported oils are likely to contain synthetic additives, have terpenes removed, or are likely to be fake. We recommend that you do not choose imported oil to protect the quality of your work or consumption, as it is difficult to use as a stable raw material in production . Naturalis OLEA does not sell any oils imported.

Organic Certified Vegetable Oils Vegetable oils that are produced in accordance with organic production and processing procedures by companies authorized by internationally accredited certification bodies and that do not contain residues (pesticides) and heavy metals are called organic certified vegetable oils . The concepts of organic and certified organic are definitely not the same. Consumers need to be careful about this confusion. What are Organic Vegetable Oils? Vegetable oils produced by various methods, which are determined by accredited laboratories to be free of residues (pesticides) and heavy metals but are not certified by any certification body, are called organic vegetable oils . What are the differences between Organic Vegetable Oils and Organic Certified Vegetable Oils? There is a difference in certification. Organic certified vegetable oils are guaranteed to produce absolutely organic results. They have been inspected. Organic vegetable oils may not be as safe as certified oils and may contain residual heavy metal content. While organic vegetable oils have the possibility of being removed from pesticides or heavy metals by being processed with various chemical methods, organic certified vegetable oils are produced within a 100% organic condition chain from the soil to the final product. While it is possible to offer a product for sale with the title organic, it is a crime to offer a product that does not have an organic certificate for sale with the title organic certified. What are the Organic Certified Vegetable Oils in our country? We can give examples such as Organic Black Cumin Oil, Organic Sweet Almond Oil, Organic Pomegranate Seed Oil, Organic Grape Seed Oil, Organic Walnut Oil, Organic Rosehip Oil, Organic Sesame Oil, Organic Pumpkin Seed Oil, Organic Apricot Kernel Oil, Organic Flaxseed Oil, Organic Safflower Oil, Organic Avocado Oil, Organic Thyme Oil, Organic Sage Oil, Organic Bay Oil, Organic Juniper Oil, Organic Lemon Oil, Organic Orange Oil, Organic Poppy Seed Oil.

Vegetable oils that are produced from the roots, stems, leaves, seeds, cores and fruits of plants using production methods such as steam distillation, pressing, extraction and continuous system; contain lipids and organic components attached to lipids and are insoluble in water for human health are called beneficial vegetable oils . What are the Beneficial Vegetable Oils? Beneficial vegetable oils can be listed as safflower oil, sunflower oil, anise oil, juniper oil, sage oil, bitter almond oil, avocado oil, rosemary oil, black cumin oil, bay leaf oil, laurel oil, milk thistle oil, peanut oil, hazelnut oil, grapefruit peel oil, mustard oil, poppy seed oil, coconut oil, fig seed oil, pumpkin seed oil, canola oil, flaxseed oil, apricot kernel oil, rosehip oil, thyme oil, hemp seed oil, coriander oil, lavender oil, lemon peel oil, tangerine peel oil, peppermint oil, eucalyptus oil, orange peel oil, sesame oil, sweet almond oil, grape seed oil, cherry seed oil, olive oil. You can visit our online store to purchase beneficial herbal oils .

The contact details, address, phone number, and location information for Naturalis Olea Natural Oils company are provided. Communication Contact Us... Name: Last name: Message Subject: E-mail Please write your message. Send Thank you for your message. Yeşilbayır Mah. Atatürk Cad. No:18 07190 Döşemealtı/ANTALYA/TURKIYE +90 533 962 07 07 info@naturalisolea .com Go to Store

Naturalis OLEA produces and sells fixed carrier natural herbal oils using the cold-pressed method and also produces and sells volatile medicinal aromatic essential herbal oils through steam distillation How Do We Produce? We produce vegetable oils with 2 main production methods, namely original production methods, pure and natural. These two main production methods are; First, for Stable Natural Vegetable Oils; Cold pressed vegetable oil production process; Secondly, for Volatile Natural Herbal Oils; Water Vapor Distillation is the volatile aromatic oil production process. You can access the workflow diagrams of both methods by downloading the pdf documents below. Cold Pressed Oil Production Workflow Aromatic Oil Production Workflow We purchase oil seeds, seeds and medicinal aromatic plants grown in Türkiye directly from farmer sources, perform quality controls and store them in our vegetable oil production factory. Oil plants, seeds and seeds that are harvested correctly in season come to our production facility. They are classified according to organic production and conventional production processes in our production facility. They are stored in our factory raw material warehouse under suitable environment and hygienic conditions. It is processed fresh according to the needs and orders of our customers. We store the products as raw materials, not as vegetable oil, until orders and demands occur. After our customers' vegetable oil demands are formed, seeds and kernels are processed in the cold press oil production line, and plants, leaves, roots, stems and flowers are processed in the water vapor distillation essential oil production line, and we supply our customers with fresh, pure and highest quality vegetable oils throughout the year. Oil seeds and aromatic plants are seasonal. For this reason, we analyze our customers' average vegetable oil needs throughout the year and stock raw materials according to possible demands. For this reason, the quality standard of the first batch of vegetable oil our customers buy from Naturalis OLEA is exactly the same as the last batch of vegetable oil they buy in the same year. This is the most effective strategy for our customers to maintain stability and quality standards in the manufacturing industry. For this reason, we offer the right products for quality production. You can download the pdf documents below to examine the cold pressed natural herbal oil production process and distillation volatile essential oil production process workflows. Go to Store

Shipping and Returns Cancellation and Refund Conditions For the orders you place on our website, you have the right to request an exchange or refund within 10 (TEN) business days after the delivery is delivered to you. When you request a refund, you can specify your return request in the My Orders section of naturalisolea.com and send it with your invoice as a counter payment. Shipments with counter payment are accepted through Aras and Yurtiçi Kargo. When delivering your return to the cargo company, you must indicate our current title as Naturalis OLEA Gıda ve Kozmetik Sanayi ve Ticaret Limited Şirketi. Returns of products whose packages/boxes have been opened, products that have been tried on and are deformed cannot be accepted in accordance with the Distance Selling Agreement. Return Procedures: Address: Yeşilbayır Mah. Ataturk Cad. No:18 Dosemealti /ANTALYA Phone:0242 242 21 21 CONSUMER RIGHTS - WITHDRAWAL - CANCELLATION RETURN CONDITIONS GENERAL: 1. If you place an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and distance sales contract presented to you. 2. Buyers are subject to the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation (OG: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the products they purchase. 3. Shipping costs, which are the cost of product shipment, will be paid by the buyers. 4. Each purchased product is delivered to the person and/or organization at the address specified by the buyer, provided that it does not exceed the legal period of 30 days. If the product is not delivered within this period, Buyers may terminate the contract. 5. The purchased product must be delivered complete and in accordance with the qualifications specified in the order and with documents such as warranty certificate and user manual, if any. 6. If it becomes impossible to sell the purchased product, the seller must notify the buyer in writing within 3 days of learning about this situation. The total price must be returned to the Buyer within 14 days. IF THE PRICE OF THE PURCHASED PRODUCT IS NOT PAID: 7. If the Buyer does not pay for the product he purchased or cancels it in his bank records, the Seller's obligation to deliver the product ends. PURCHASES MADE WITH UNAUTHORIZED USE OF CREDIT CARD: 8. If, after the product is delivered, it is determined that the credit card with which the buyer paid has been used unfairly by unauthorized persons and the price of the product sold is not paid to the Seller by the relevant bank or financial institution, the Buyer may return the product within 3 days, the transportation cost of which will be borne by the SELLER. must be returned to the SELLER. IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNPREDICTABLE REASONS: 9. If force majeure occurs that the Seller cannot foresee and the product cannot be delivered on time, the situation is notified to the Buyer. The buyer may request cancellation of the order, replacement of the product with a similar one, or postponement of delivery until the obstacle is eliminated. If the buyer cancels the order; If the payment is made in cash, this fee will be paid in cash within 14 days from the date of cancellation. If the buyer has made the payment by credit card and cancels it, the product price will be returned to the bank within 14 days from this cancellation, but it is possible that the bank will transfer it to the buyer's account within 2-3 weeks. BUYER'S OBLIGATION TO CHECK THE PRODUCT: 10. The buyer will inspect the goods/services subject to the contract before receiving them; dents, broken, packaging torn, etc. Damaged and defective goods/services will not be received from the cargo company. The goods/services received will be deemed to be undamaged and intact. BUYER must protect the goods/services carefully after delivery. If the right of withdrawal is to be used, the goods/services should not be used. The Invoice must be returned along with the product. 12. CONTACT INFORMATION FOR THE SELLER'S RIGHT OF WITHDRAWAL NOTIFICATION: COMPANY: Naturalis OLEA Food and Cosmetics Industry and Trade Limited Company ADDRESS: Yeşilbayır Mah. Ataturk Cad. No:18 07190 Döşemealtı/ANTALYA EMAIL: info@naturalisolea.com PHONE: 05339620707 DURATION OF THE RIGHT OF WITHDRAWAL: 13. If the buyer purchases a service, this 14-day period starts from the date of signing the contract. The right of withdrawal cannot be exercised in service contracts where the performance of the service begins with the approval of the consumer before the right of withdrawal expires. 14. Expenses arising from the exercise of the right of withdrawal belong to the SELLER. 15. In order to exercise the right of withdrawal, a written notification must be made to the SELLER by registered mail, fax or e-mail within 14 (fourteen) days and the product must not have been used within the framework of the 'Products for which the Right of Withdrawal cannot be Exercised' provisions set out in this contract. USE OF THE RIGHT OF WITHDRAWAL: 16. The invoice of the product delivered to the third party or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning it. Order returns whose invoice is issued on behalf of institutions cannot be completed unless the RETURN INVOICE is issued.) 17. Return form: The products to be returned must be delivered complete and undamaged, together with their box, packaging and standard accessories, if any. RETURN CONDITIONS: 18. The SELLER is obliged to return the total price and the documents that put the BUYER in debt to the BUYER within a period of 10 days at the latest after receiving the notice of withdrawal, and to receive the goods back within 20 days. 19. If the value of the goods decreases or the return becomes impossible due to a reason arising from the BUYER's fault, the BUYER is obliged to compensate the SELLER's damages in proportion to the fault. However, the BUYER is not responsible for any changes or deteriorations that occur due to the improper use of the goods or product within the right of withdrawal period. 20. If the campaign limit amount set by the SELLER falls below due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be cancelled. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED: 21. Underwear bottoms, swimsuits and bikini bottoms, make-up materials, disposable products, goods that are prepared in line with the BUYER's request or clearly personal needs and cannot be sent back, goods that are in danger of rapid deterioration or that may expire, can be sent to the BUYER. Products that are not suitable for health and hygiene to be returned if their packaging is opened by the BUYER after delivery, products that are mixed with other products after delivery and cannot be separated due to their nature, goods related to periodicals such as newspapers and magazines, other than those provided within the scope of the subscription agreement, electronically In accordance with the Regulation, it is not possible to return instant services or intangible goods delivered to the consumer immediately, as well as audio or video recordings, books, digital content, software programs, data recording and data storage devices, computer consumables, if their packaging has been opened by the BUYER. In addition, it is not possible to exercise the right of withdrawal regarding services that started to be performed with the approval of the consumer before the right of withdrawal expires, in accordance with the Regulation. 22. Cosmetics and personal care products, underwear products, swimsuits, bikinis, books, copyable software and programs, DVDs, VCDs, CDs and cassettes and stationery consumables (toner, cartridges, ribbons, etc.) must be returned in unopened, untested packages. They must be intact and unused. DEFAULT AND LEGAL CONSEQUENCES 23. BUYER accepts, declares and undertakes that in case of default when making payment by credit card, he/she will pay interest within the framework of the credit card agreement with the cardholder bank and will be responsible to the bank. In this case, the relevant bank may take legal action; may demand the expenses and attorney's fees that may arise from the BUYER, and in any case, in case of default due to the BUYER's debt, the BUYER agrees to pay the damages and losses suffered by the SELLER due to the delayed performance of the debt.